Admin Dashboard

System Overview • Last updated: Just now

All Systems Operational Last updated: Just now
1,248 Active Users
98.7% Uptime (30d)
3 Security Alerts
42 Pending Tasks

User Management

Username Email Role Status
User john_doe john.doe@example.com Admin Active
User jane_smith jane.smith@example.com Moderator Active
User alex_wong alex.wong@example.com User Inactive
User sarah_connor sarah.connor@example.com User Active
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Recent Tickets

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#12345 High Account Compromise - Immediate Action Required 5 min ago
Security John D. In Progress
#12344 Medium Refund Request - Game Purchase 25 min ago
Refund Sarah M. Pending
#12343 Low Game Launch Issues - Error 51 1 hour ago
Technical Mike R. New

Knowledge Base

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Handling Account Security Issues

Step-by-step guide for account recovery and security procedures

Refund Policy Updates

Latest changes to our refund policy and handling procedures

Common Technical Issues

Solutions for frequent technical problems and error codes

New Agent Onboarding

Resources and training materials for new support agents